1 hour ticket response
We are committed to giving a fast and proper solution to every ticket sent by a customer. Our practiced support staff members will review your issue and will think of the best option. We offer a 1–hour response time guarantee for all technical support tickets. In reality, our average client support ticket response time has proved to be twenty minutes.
A Topflight Customer Support Service
We have a team of web hosting support technicians who will be happy to respond to all your inquiries whenever you require support. Almost all our client support team members have lots of years of experience in the Linux cloud website hosting service niche, which implies that you can constantly depend on prompt and elaborate answers to your questions.
An Easy–to–Navigate Help Center
Incorporated into the Site Control Panel is an easy–to–browse Help section, which offers you various sources of information. You can search through a regularly updated knowledge base offering web hosting account management articles and web site administration articles, check out our step–by–step video tutorials or have a peek at our F.A.Q. archive.
