Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help Center section incorporated into our Site Control Panel offers a selection of help articles and regularly asked questions. Aimed at fixing any common issue that you could possibly run into, they are compiled by our support team of competent techs.

  • Top quality support service
  • Instructional Videos

  • We have prepared a selection of step–by–step video tutorials that detailedly demonstrate how to tackle a typical issue connected with your Linux cloud website hosting service account. You will find the educational videos in the Help Center.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • Our semi–dedicated servers are backed up by a round–the–clock support service and come with a 60–minute response guarantee. Our seasoned tech support engineers will be available to you around the clock and will remedy any issue that you could possibly face within maximum one hour after the ticket submission. In the majority of instances, an answer will be given to you within twenty minutes.