Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user assistance team is qualified to very quickly care for all of our Linux cloud website hosting service users’ concerns and help requests. Through our ticketing system, you’ll be able to post your inquiry and a support crew representative is going to go back to to you in only max one hour. In reality, practice has proved that the general reaction time frame is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any question you’ve got associated with our solutions. We’ve professionals present continuously to give you guidance anytime needed. You’re able to use the ticketing system or post an email at any moment, or you can grab the phone or use the live chat through working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need support while working within the Control Panel, you are able to always just click the Help key and find your question in the selection of articles or blog posts that will show up. We have also turned a lot of the posts into video lessons. The listing of video clips will come up if you choose the Videos key located in the top right angle.