Many people who begin using their first hosting account, or change companies, normally have queries in regard to how given tasks are carried out or come across problems when setting up different things such as e-mails, site settings, etc. That is why, many web hosts have prepared documentation with the most popular questions and problems so as to help their customers get information quickly and seamlessly. Consequently, the technical support engineers can concentrate on actual problems that certain clients may be experiencing, as the solution for the smaller things will be available on the Internet and customers will be able to fix them without having to get in touch with the customer service staff. Having comprehensive documentation is truly important, especially for new customers with no past experience whatsoever, since the hosting service entails a large amount of features and many people can become confused about what to do. A good information repository can both help you complete the things that you wish and discover how the web hosting service works as a whole.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting plans feature a detailed knowledge base where you can find info on all the challenges that you may possibly confront and their solutions. You can find out how to create and administer a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are correct, but still you are unable to send emails, for instance. We have tried our very best to be as comprehensive as possible and to cover all possible options so as to help you save time and effort and to offer you different solutions for every issue. The knowledge base comprises educative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in each section of the Control Panel, whilst if you prefer to browse the complete list of articles, you should go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting service, will permit you to access the elaborate online documentation that we have prepared for you. The articles offer generic information on our services, educative manuals about the separate functions that you can make use of, as well as troubleshooting guidelines that can help you rectify common issues that you could encounter. The topics that we’ve included cover de facto everything, from simple things such as how to host a brand-new domain in your account, to more complex ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a given section of the Control Panel will always be available in the right corner of the page that you are on, whereas the full article collection can be accessed through the all-encompassing Help section.